Reservations Manager | FHH Consultants

Reservations Manager

Job Position

Title: Reservations Manager
Location: Bryanston

Summary:
RESERVATIONS MANAGER required for a luxury lodge and hotel group based in Bryanston with at least 10 years’ experience in managing a call centre and reservations department for multiple properties.

  • 10 years’ experience in managing a call centre and reservations department for multiple properties
  • A sound knowledge of Opera, Apex and eRes / Nebula.
  • Management of the day to day operations of the Central Reservations Department.
  • Coordination and supervision of all staff that are employed in the Central Reservations Department.
  • Communicate with all departments in order to ensure efficient and reliable service.
  • Oversee the administration of all rates and system requirements on the Central Reservations System. Preparing reports on a daily weekly, monthly as well as when required basis.
  • Overall management of inventory of the fifteen properties on the Central Reservations System is required.
  • Through a sound knowledge of Opera, Apex and eRes / Nebula , this individual oversees the yielding and management of the online travel agent systems and API links with preferred partners.
  • Regular participation in the management meetings is required.
  • Highly negotiable package offered
  • Medical Aid
  • Provident Fund

Interested? Apply now!

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