Credit Controller | FHH Consultants

Credit Controller

Job Position

Title: Credit Controller
Industry: Commercial and Engineering Insurance
Location: East Rand

CREDITOR CONTROLLER required for a well-established insurance company based in the East Rand to maintain an effective and professional credit control system.

  • Able to demonstrate experience within Credit Control in the Insurance Industry
  • Computer literate
  • Possess an advanced understanding of Word, Excel, Mail Merges and V-lookup functions.
  • Must have the ability to prioritise
  • Accuracy / high attention to detail
  • Must be able to take initiative
  • Must be able to identify and solve problems
  • Must have exceptional interpersonal skills
  • Excellent communication skills essential, both written and verbal
  • Strong diary and time management skills
  • Meeting of deadlines
Risk Management

  • Plan and initiate strategies for premium collections.
  • Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activities:
  • ensures prompt collections
  • Correct payment allocations
  • Account reconciliations
  • Where required, initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion
  • Conduct market surveys and identify changes in the insurance industry.
  • Accuracy and high attention to detail.


  • Monitors and controls the outstanding premium book.
  • Compiles, disseminates and monitors implementation of collection policies, procedures and FSB regulations.
  • Ensures that compliant brokers are loaded
  • Analyze arrear premiums on monthly basis.
  • To ensure strict and continuous follow-up of outstanding premiums.
  • Regularly review non-performing brokers in terms of late payments and plans/strategies for recovery of those premiums.
  • Performs other duties that may be assigned from time to time.
  • Prepare operational analysis of monthly results and trends.

Client Service

  • Handling of queries and feedback to internal/external customers.
  • Continuous improvement of service delivery in terms of service level agreements and optimize performance management.
  • Develop relationships with clients and sales through on-going communication.
  • Optimize business process efficiency


  • FSB maintenance
  • Ensure that the FSP is compliant in terms FAIS
  • Carrying out of any other duty which may be required
  • Intermediary Contracts
  • Agency applications and ensuring all documents are up to date
  • Basic salary negotiable (based upon experience and qualifications)

Interested? Apply now!

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